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T&C’s + FAQ

Terms & Conditions | FAQ

Frequently Asked Questions

And Answers

Frequently Asked Questions

And Answers

Here I am going to answer my most frequently asked questions starting with:

Music Questions

Are you on iTunes/Spotify?

Not Yet; I am currently working on an album that I hope to release in early 2021. It will be available on all major streaming platforms and also here in my online shop. I will have a limited number of vinyl albums available too for the retro chic among us. ūüôā

What music does your DJ play?

My DJ is an ‘Open Format’ DJ.

This means that he is capable of playing almost any genre and style of music possible. He started honing his skills with vinyl soul, evolved and soon moved to nightclubs and festival stages performing to thousands.

When it comes to weddings he strucures the music perfectly, moving smoothly between genres and styles, transitioning and weaving through the eras keeping that energy flowing and hopefully giving everyone a little of what they love.

Do you have DJ lighting?

Yes, my evening packages come with assorted DJ area lighting.

For an example video of my set up Click Here

(Room lighting is an additonal extra)

COVID: Cancellations  & Postponements Scenarios

IF: The Government is not allowing weddings

You choose to:

Postpone: We can find a mutually available date in the future and transfer your booking to that date at no extra cost.

– – – – – – – – – – –¬†

You choose to:

Cancel: Deposits are non-refundable & balance payment refunded.

 

IF: Restrictions / Reduced Guests

You choose to:

Go Ahead:¬†I can offer a reduced package but cancellation fee’s apply for the cancelled services.

– – – – – – – – – – –¬†

You choose to:

Postpone: If you choose to postpone, you would effectivly be cancelling when we could have legally perform on the agreed date. Therefore cancellation fee’s apply &¬†deposit is non-refundable.¬†

We can then organise a future date as an entriely new booking and start the process again.

 

– – – – – – – – – – –¬†

You choose to:

Cancel: Deposits are non-refundable & cancellation fee’s apply.

IF: Weddings can go ahead, but you're not legally allowed music

You choose to:

Postpone: We can find a mutually available date in the future and transfer your booking to that date at no extra cost.

– – – – – – – – – – –¬†

You choose to:

Cancel: Deposits are non-refundable & balance payments will be refunded.

Standard: Cancellations  & Postponements

Standard Postponement & Cancellations

A postponement is a cancellation of an existing booking and an enquiry for a booking on a new date in the future. Deposits are non-refundable & non-transferable. (see my Covid exceptions)

Standard Cancellation:

If my team or I are able to perform within the law, current at the time of the event, yet The Client chooses to Postpone; cancellation fee’s apply & deposit is non-refundable.

This is because it is the clients choice to cancel when we could still work.

 

Cancellation Period & Fee's?

Deposits are non-refundable.

You may cancel any time between booking and 90 days prior to your event date without cancellation fee’s.

Within 90 Days of your event: Cancellation fee’s apply. (t&c 6).

Who Am I?

My Instagram

That’s me, Alec, Saxophone and Vocals. 

Thank you for coming here to enquire or at least to find out a little more… If you have arrived from Instagram, I hope you enjoyed my Videos. 

Terms & Conditions

Terms & Conditions

1) The Booking Confirmation shall remain valid for acceptance for a period of 14 days and must be accepted by The Client in its entirety.

2) Any variation to the Services stated must be agreed in writing.

3) The Client will be invoiced for the Performance Fee plus any Other Services agreed on the Booking Confirmation. The Client shall settle this invoice by the due date stated unless otherwise agreed in writing.

4) Interest may be charged on all late payments at a rate of 8% per annum above the Bank Of England base rate. Reasonable expenses incurred in obtaining payment from The Client where any payment due is late may also be charged.

5) Deposit payments are non-refundable & non-transferable. (see covid exceptions)

6) In the event that The Client cancels an Engagement they will be liable to pay cancellation charges as follows:
i) Cancellation made more than 91 days prior to the Event Date: 100% of the Non-Refundable deposit, 0% of the Balance.
ii) Cancellation made within the period of 90 days and 61 days prior to the Event Date: 100% of the Non-Refundable Deposit & 50% of the Balance.
iii) Cancellation made on the Event Date or up to 60 days prior to the Event Date: 100% of the Non-Refundable Deposit & 100% of the Balance.

7) Standard Postponements; i) If The Client wishes to postpone an event they will be canceling their current booking and re-enquiring, cancelation terms apply (see 6).
ii) The booking process will then start again.
iii) No monies are transferable from one booking to another unless otherwise stated by Alec Pitman in writing.

7a) Postponement Exceptions: If Alec Pitman agrees to a postponement;
i) Alec Pitman & his team must be available on the proposed new date.
ii) Payment schedule is unchanged, balance is due 90 days prior to date of original event.
iii) A booking may only be postponed once. If it is postponed again, it becomes a cancellation.

7b) In the event that The Client cancels a Postponed Engagement they will be liable to pay cancellation charges as follows: 100% of the Non-Refundable Deposit & 100% of the Balance. .

8) In the event that any Act is unable to perform due to travel complications or cancelations and/or a delay in the start of the performance schedule, where such delay is no fault of the Act, the Client shall remain liable to pay the full Fee due.

9) If the venue provided by The Client is unable to accommodate the Acts(s) and the Act(s) is/are unable to perform for this reason The Client will be liable for cancellation charges as outlined above.

10) The Client shall provide a suitable performance area for the Act(s) and ensure there is an adequate power supply which meets industry standards if electrical equipment is to be used as part of the performance.

11) Where any Act is expected to wear stage clothing The Client must provide adequate dressing room facilities. Public toilets are unacceptable.

12) The Client agrees that if any Act is threatened, abused verbally or physically by anyone present at the performance then the Act will be entitled not to perform, without penalty. All Fees will remain payable by The Client.

13) The Client must hold adequate insurance policies in respect of any Engagement.

14) The Client is responsible for obtaining any work permits or other approvals for the Act(s) prior to the commencement of an Engagement.

15) Any changes to the performance schedule will be subject to these Terms and Conditions.

16) If changes are required to the performance schedule on the day of the event these changes should be discussed with the Supplier where possible, otherwise agreement should be reached between the Client and the Act(s).

17) In the event that any Act is unable to complete a performance due to a delay in the start of the performance schedule, where such delay is no fault of the Act, the Client shall remain liable to pay the full Fee due.

18) The Client by confirming gives permission to the Act(s) & the Agent, to capture video, audio or photos and gives permission for them to be used for social media, documentation and for promotional purposes unless agreed otherwise in writing by both parties.

19) Should the Act(s) be required by the Client to extend the length of the performance, a further fee may be charged as agreed between the parties.

20) An Act is not obligated to finish any performance that has started late due to the Clients actions or to extend the length of any performance.

21) These Terms and Conditions shall be governed by and construed in accordance with the law and the parties hereby submit to the exclusive jurisdiction of the courts.

— Temporary COVID Compliance —

22) The Client agrees to maintain whatever the current legal social distancing and COVID laws are at the time of the event. ii) If the Client, guests/attendees of the event repeatedly disregard the COVID measures in place, this will be considered an unsafe working environment and a breach of contract therefore ending the engagement and any further entertainment, The Client would remain liable to pay the full Fee due.

23) If the Act(s) is/are able to perform within the law, current at the time of the event, and The Client chooses to Postpone/Cancel then the Cancelation & Postponement terms will apply. (See 6 & 7).

24) If the Act(s) is/are unable to perform within the law, current at the time of the event, The balance amount relative to the Act(s) who is/are legally prevented/unable to perform, will be fully refunded. The Deposit is non-refundable.

25) If The Client is legally forced to postpone an event due to Covid laws and the Acts(s) is/are therefore legally unable to perform Alec Pitman will move the booking to a date when all parties are available for no additional fee unless otherwise stated by Alec Pitman in writing. Should The Client wish to Cancel, The Balance will be fully refunded. The Deposit is non-refundable (see 5).

 

– This list of terms and conditions is for general guidence only. Please check the actual terms and conditions on your booking confirmation at time of booking.